We have several printers in the office – 2 are connected to the network via ethernet cables, and another is connected to our “server” (which is actually a Windows XP machine). The problem is that none of our windows 7 PCs can access the one that is connected to the server. When I go to add printers the one connected to the server does show up on the list of available printers. However, when I attempt to install it an error message appears saying “windows is unable to connect to the printer”.
If I attempt to manually find the printer by typing in the IP address of the server it is connected to it claims that it cannot find it.
Has anyone else experienced this problem?
Since the printer can be seen, here is what I had to do in the same situation;
- In Windows 7, from the
Devices and Printerswindow, choose
- Select a
Add Local Printer.
Create a New Port. Then select
Local Portfrom the drop down. Click
When prompted for the
Port Nametype path to the printer. It should be like
Follow the remaining prompts to choose the print driver you need and let Widows 7 install it.