Problem :
Till yesterday I was using facebook. There was no problems. When I tried to access facebook today it is not loading either in Google Chrome or IE. Both browsers can’t load facebook. Chrome says ‘this webpage is not available’ and IE says ‘this webpage can’t be displayed’.
Why is facebook not available ? How can I solve this issue ?
I checked the host file in Windows/System32/Driver/etc. Nothing suspicious was there. I only found “127.0.0.1 localhost” there.
Is there any way to know whether something is blocking facebook in my laptop ?
Solution :
Did you update and check your AV status? Checked for any suspicious Add-ons on the browsers? cleared browser cookie/cache? tried to run browsers in SAFE mode?Statuts of firewall- both windows and the one in the AV?
try pinging facebook.com and use IP to access facebook. Is m.facebook.com reachable? Also try this at
Command Prompt as Administrator: `
- ipconfig /flushdns
- ipconfig /release
- Ipconfig /renew
- netsh winsock reset
Enter TRACERT WWW.FACEBOOK.COM at cmd prompt:
the last line MUST be edge-star-shv-13-frc1.facebook.com [173.252.110.27]
What netsh winsock reset command does are it resets Winsock Catalog to a clean state or default configuration. It removes all Winsock LSP (Layered Service Providers) previously installed, including the potential malfunctioned LSP that causes loss of network packets transmission failure.
I think the problem is in your browser. Go and check your browser compatibility with Facebook. Update your browser hope this will help you out.