Unable to install Windows XP : Blue screen error pops up before “Starting Windows Setup”

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QUESTION :

I got caught up in a strange problem. It’s really annoying me. I’m writing this by logging into ultimate boot cd.

Strange because, it never happened before. Just about a week ago I installed and it installed perfectly fine. (I used a different Windows XP CD & a different DVD drive then).

Now I’m trying to install windows xp pro sp3. When I insert the CD. Everything till “Loading %^$@#$@#$…” is fine. Then comes the step “Starting Windows Setup” and then suddenly a Blue Screen pops up.

It says:

A problem has been detected and
windows has been shut down to prevent
damage to your computer.

Plug & Play detected an error most
likely caused by faulty driver.

If this is the first time you’ve seen
this error screen, restart your
computer. If this screen appears
again, follow these steps.

Check to makes sure any new hardware
or software is properly installed. If
this is a new installation, ask your
hardware or software manufacturer for
any windows updates you might need.

If problems continue, disable or
remove any newly installed hardware or
software. Disable BIOS memory options
such as caching and shadowing. If you
need to use safe mode to remove or
disable components, restart your
computer, press F8 to select Advanced
startup options, and then select safe
mode.

Technical Information:

Stop: 00x000000CA (0X00000001, 0X826E0798, 0X826E058, 0X00000000)

I did little bit of Googling and found that I need to change the drive configuration from AHCP to IDE (or something like that).

I’m using Intel D915GLVG Desktop Board its bios doesn’t have any such setting. But there was something related to IDE & SATA. I tried disabling the SATA ports and only enabling the IDE. Even then it didn’t work.

I’m using PATA hardisk as Primary Master and DVD COMBO drive as primary slave.

Any suggestions about getting rid of this error?

PS: I’m not technically weak. But I cannot understand what that “Technical Information” in the error is trying to say. If you have anything to say on that please do.

EDIT: The version of BIOS I’m using is (I couldn’t find any separate name) VG91510A.86A.0048. I’m using Intel D915GLVG Desktop Board

EDIT 2:

In my BIOS, under Drive configuration there is a setting called “ATA/IDE Configuration”. It was set to AUTO by default. When I set to “Legacy”. It shows me a new setting called “Legacy IDE Channels” which has the following options:

  1. SATA P0/P2, PATA
  2. SATA P1/P3, PATA
  3. SATA P0/P2, P1/P3
  4. PATA only

I’ve tried using all four options. None of it solved my problem.

EDIT 3: More info about my computer

It is an old computer with following hardware configuration:

  1. Intel D915GLVG Desktop Board
  2. Intel P4 processor
  3. 512MB ddr RAM.
  4. 120 GB PATA hard disk.
  5. Floppy Disk drive. (it’s not connected)
  6. SATA DVD drive
  7. 15″ monitor, keyboard, optical mouse.

This is all what my computer has (connected to it). Now, I don’t understand which critical hardware can I remove from these?

System was running fine but one day there was a sudden power cut. I don’t have a UPS. Immediately when power is back my Windows XP was not letting me login but it was rebooting continuously without showing me the login screen. I thought it was this problem http://support.microsoft.com/kb/310396 and tried replacing kernel32.dll (from ultimate boot CD) but even then problem XP rebooting problem was not solved. So, I thought I would format and install new Windows XP. I successfully installed it. Next day again there was power cut and again the same rebooting problem. I again wanted to reinstall XP but now it started showing me this blue screen (STOP ERROR).

I’ve tried changing every possible setting in the BIOS. When I was using ultimate boot CD, (and now I’m in UBUNTU live CD) one strange observation is previously I had 4 partitio

ANSWER :

It would help to have some knowledge about the history of this computer: How old it is and what was installed on it before, why are you installing XP on it so frequently, why now a different XP boot CD and whether the other CD that worked is still available and can be tried.

Stop 0x000000CA means that a fatal Plug and Play error has occurred. That is usually a driver issue.

My first take is actually a hardware problem, which can arrive with older computers.

So I would suggest to disconnect every possible device and internal card and strip the computer to just RAM, one disk and CD drive. Disconnect any USB, printer, whatsoever.

Then try again and let us know what happens.

If it still happens, I wonder whether XP supports your hard disk out-of-the-box or whether you need to supply a driver CD. Did you manage to display the hard disk using the ultimate boot cd?

According to http://www.intel.com/p/en_US/support/highlights/dsktpboards/d915glvg, Intel dropped support, and even downloads, for this motherboard years ago. I was hoping to find the BIOS manual online to see if the setting is named strangely.

In the downloadable manual for the motherboard, page 18 indicates “You can override the auto-configuration options by specifying manual configuration in the BIOS setup program.” So try checking for hard drive related setting that is currently on “auto”.

Changing it to “manual” might open up some currently hidden options. One of those might be the setting you are looking to change.

Try removing all the non critical hardware and booting it up with only your boot HDD, a single RAM stick , keyboard/mouse and onboard graphics.

Also remove any expansion cards you are not using

Also try starting in safe mode and uninstalling all device drivers

If all else fails you can always do a format..

http://msdn.microsoft.com/en-us/library/ff560209%28VS.85%29.aspx

Your ability to boot to a livecd shows fairly conclusively that the problem is a corruption of the windows installation. The circumstances of the initial problem back that up. For simplicity, you should reinstall on a separate HD and then use data recovery methods to get your stuff back.

If you don’t have a spare HD, go get one off craigslist/Goodwill/pawnshop/buddy that has one, format it and go. Or, get one online. It all depends on how much you want to spend and how quickly you need this done.

BTW, you need (judging from your description) a small ups. Black Friday’s coming and you should be able to pick one up for a song.

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