Win 7 64 bit on a Gateway SX2840 stuck on identifying network – wireless or wired – no Internet connection

this is the second time this has happened on this system – the first time I just ended up using a system restore and started fresh – I saw this thread already and tried all that stuff:

Windows-7 Ultimate 64 bit wont connect to my wired/wireless networks

I have disabled IPv6 , set the old vista DHCP broadcast enabled reg key , turned off the firewall via the policy editor , uninstalled AV and anything else I thought might be blocking the connection , I uninstalled any updates that were applied between the time it worked and stopped working –

not sure what else to try I think I have read every thread on every forum and tried every suggestion –

I plugged in a wireless usb dongle and get the same results – will be trying a USB to Ethernet adapter later today

I also tried assigning a static IP and no luck

It just stays on identifying-

Try the following:

1. Open an elevated command prompt
2. Type netsh int ip reset and press Enter
3. Then type netsh winsock reset and press Enter
4. Restart