Windows 7 Recovery Disk not working

Posted on

Problem :

Ive been having a bit of trouble with my windows 7 Toshiba laptop computer lately. It started with my computer running slow one evening so I tried to restart it but when it started up, it blue screened for half a second and shut off. I tried repeating this but it just kept happening. I tried going into the F12 menu to reset it but it didnt work that way either. It just showed the windows logo startup thing and then went to a black screen with my cursor still sitting there. After I tried that, restarting it showed a black screen that said


Intel UNDI, PXE-2.0 (build 083)
Copyright (c) 1997-2000 Intel Coporation

For Atheros PCIE Ethernet Controller v2.1.1.2(09/06/12)

Check cable connection!
PXE-M0F: Exiting Intel PXE ROM.

Reboot and select proper Boot device
or Insert Boot Media in selected Boot device and press a key

So I got my Toshiba recovery media disk to try and fix it that way. It goes through and loads up fine, but it just shows a Windows logo and then eventually a little loading graphic and goes straight to a black screen. The recovery media disk that I have says “Toshiba Recovery Media Satelite S50 – A series Windows 8.1 Pro 64-bit. I hope someone here knows a solution to this because I really cant afford to take this to a repair shop

Solution :

Outside of the fact that you are using the wrong disk to rebuild, unless you want to install Windows 8.1 instead of Windows 7, it sounds like your hard drive is bad and needs to be replaced. The hint for me was the Intel network boot device message.

Do you hear any clicking or crunching sounds when you start up the machine?

There are ways to confirm this, outside of that message or “off sounds”, including system diagnostics which are sometimes built into your laptop’s BIOS as some makes and models have it and some don’t.

If you have such a thing on your system, you can run the tests to confirm that the drive is working properly and if it is not it will produce an error code you can use when you talk to a technical support representative. So once you do this, contact the manufacturer or reseller, if you have a service agreement with them, and get a replacement disk before attempting to install again.

Leave a Reply

Your email address will not be published. Required fields are marked *