Windows 7 Upgrade using Advisor

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QUESTION :

I am trying to upgrade from windows 7 home basic to windows 7 professional, both 64-bit.

I ran the windows anytime upgrade, which says that my system is really compatible for an upgrade.

The upgrade runs:

asks for an upgrade key, 

prompts me to agree the terms and conditions,

continues for a few minutes, and then says it was unsuccessful. 

When it ran for the first time, it popped an error about the restore points. I corrected

them, and ran it again. This time the upgrade runs, and then pops and error, without specifying what it actually is, and provides me with a link for an on line solution.

Any help on this would be highly appreciated.

ANSWER :

AS Robert says – from the Amazon Windows 7 Anytime upgrade blurb:

Windows Anytime Upgrade
No disks, no delays. And no leaving the house:
With Windows Anytime Upgrade, you can upgrade to a more advanced edition of Windows 7 in as little as 10 minutes. That way, you get to take advantage of extra features while keeping your current programs, files, and settings intact.
In the past, upgrading Windows could be a bit of a hassle. In Windows 7, the software you need comes preinstalled. All you have to do is purchase an upgrade key from Microsoft or another authorized retailer to unlock those shiny new features.

Usually this particular failure to do the anytime upgrade means you do Not have Windows 7 Service Pack 1 installed, SP1 must be installed before anytime upgrade will succeed.

Use Windows Update to get it installed.

Control Panel (icon view) > Windows Update > Check for Updates

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